ENQA’s daily administration and management are conducted by the Secretariat, located in Brussels, Belgium.

According to the ENQA Statutes, the Secretariat – under the responsibility of its Director – works to ensure the day-to-day management of the Association and in particular, it:

  • carries out the activities of the Association in accordance with the annual work plan;
  • assists the Board in the execution of its responsibilities;
  • supports the other bodies and working groups of the Association in their work;
  • administers the Association’s finances within agreed budgets and in conjunction with the Treasurer.

For any questions or comments, please send your inquiries to the ENQA secretariat.

ENQA secretariat
Rue de l’Industrie 10
1000 Brussels
Tel: +32 2 735 56 59
Fax: +32 2 736 98 50



Maria Kelo

Phone: +32 2 735 58 12

Mobile phone: +32 492 31 10 52


About Maria Kelo

Maria Kelo is currently serving as the Director of the ENQA Secretariat and has a wide range of experience related to higher education. Her tasks within ENQA include: to manage the work of the ENQA Secretariat, act as Secretary to the ENQA Board, support and coordinate ENQA member agencies, manage projects, and represent the association. She previously worked as Senior Officer for the Academic Cooperation Association, where she was actively involved as an expert in higher education policy developments and reforms at national and European level (Bologna, ET2010); higher education internationalisation and international cooperation; mobility; student services and attractiveness of European higher education; trans-national education.


Senior Project Manager

Anna Gover

Phone: +32 2 735 00 18


About Anna Gover

Anna Gover is a Senior Project Manager at ENQA. In this role she is responsible for ENQA’s contribution to the HAQAA Initiative, which supports the harmonisation of quality assurance in Africa. She also supports the work of the ENQA Board and represents ENQA at meetings and events across Europe.

Before joining ENQA in February 2020, Anna worked for the European University Association (EUA) where she worked on the association’s quality assurance activities and managed their external quality assurance agency, the Institutional Evaluation Programme (IEP).

Prior to this, Anna worked at various organisations in the arts sector and studied at the University of Birmingham (UK) and Heidelberg University (Germany).


Reviews Manager

Goran Dakovic

Phone: +32 2 735 23 11

Mobile phone: +32 471 28 98 34


About Goran Dakovic

Goran Dakovic is a Reviews Manager at the European Association for Quality Assurance in Higher Education (ENQA), where he manages the external reviews of quality assurance agencies against the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG). Prior to this position, he worked as a Policy & Project Officer for the Institutional Development Unit at the European University Association (EUA), where he focused on areas such as quality assurance, learning & teaching and recognition of qualifications and of prior learning. During his work at EUA, Goran was also involved with the Institutional Evaluation Programme (IEP), where he worked mostly on system reviews of higher education sectors.

Before joining ENQA and EUA, Goran held the position of Head of Research Unit at the International School for Social and Business Studies in Slovenia. He has also served as an external assessor of applications for the “HR Excellence in Research Award” since 2015. Goran holds a bachelor’s degree in Human Resource Management from the University of Ljubljana in Slovenia and a master’s degree in Public Policies from the University of Twente in the Netherlands.


Senior Project Manager

Anaïs Gourdin

Phone: +32 2 735 61 53


About Anaïs Gourdin

Anaïs Gourdin has been a Project Manager at ENQA since July 2018. She first joined ENQA in 2012 as a trainee before becoming an Administrative Assistant, followed by a position as Project and Finance Officer. Her main tasks include coordinating ENQA’s involvement in several EU projects, such as EQTeL, EQUIP, SHEILA, and TeSLA, as well as managing financial and human resources matters for the association. Anaïs studied foreign languages applied to international affairs and project management and is a graduate of Université Jean Monnet, Saint Etienne and Aix-Marseille Université.


Project and Reviews Officer

Milja Homan

Phone: +32 2 735 09 85


About Milja Homan

Milja Homan has been a Project and Reviews Officer at ENQA since June 2020. Her main tasks include coordinating ENQA’s involvement in the Erasmus+ projects ESQA and BWSE FORward, which aim to support the implementation of the European Higher Education Area reforms. She also coordinates external reviews of quality assurance agencies against the Standards and Guidelines for Quality Assurance in the EHEA (ESG).

Milja first joined ENQA in 2016 as an Administrative Officer before becoming a Project Officer in 2018. Prior to this, she worked as an Assistant Policy Adviser in a Finnish regional office in Brussels. She holds a master’s degree in social sciences from the University of Jyväskylä, Finland.


Administrative and Finance Officer

Anthony Jasper

Phone: +32 2 735 56 59


About Anthony Jasper

Jasper joined the ENQA Secretariat team in July 2018 and became the Administrative and Finance Officer in September 2020. At ENQA he supports his team in their needs for all ENQA’s reviews, projects, various international events and other activities. Jasper plays a key role in the organisation of the annual Members’ Forum and General Assembly meetings, is in charge of maintaining the ENQA office space and helps to keep track of the finances of the Secretariat, including issuing invoices and processing various payments.

Originally from Colorado in the United States, Jasper went to Yale in New Haven, Connecticut to get his undergraduate degree in French and Spanish before heading off to Paris for a master’s in Human Rights and Humanitarian Action at Sciences Po. He has a passion for foreign languages, human rights, spicy food, and baking. He is always ready to help with any general information you need about ENQA.

ENQA’s daily administration and management are conducted by the Secretariat, located in Brussels, Belgium.