ENQA’s daily administration and management are conducted by the Secretariat, located in Brussels, Belgium.
According to the ENQA Statutes, the Secretariat – under the responsibility of its Director – works to ensure the day-to-day management of the Association and in particular, it:
- carries out the activities of the Association in accordance with the annual work plan;
- assists the Board in the execution of its responsibilities;
- supports the other bodies and working groups of the Association in their work;
- administers the Association’s finances within agreed budgets and in conjunction with the Treasurer.
For any questions or comments, please send your inquiries to the ENQA secretariat.
Avenue de Tervuren, 36-38 – bte 4
1040 Brussels, Belgium
Tel: +32 2 735 56 59
Fax: +32 2 736 98 50
Phone: +32 2 735 58 12
Mobile phone: +32 492 31 10 52
Maria Kelo is currently serving as the Director of the ENQA Secretariat and has a wide range of experience related to higher education. Her tasks within ENQA include: to manage the work of the ENQA Secretariat, act as Secretary to the ENQA Board, support and coordinate ENQA member agencies, manage projects, and represent the association. She previously worked as Senior Officer for the Academic Cooperation Association, where she was actively involved as an expert in higher education policy developments and reforms at national and European level (Bologna, ET2010); higher education internationalisation and international cooperation; mobility; student services and attractiveness of European higher education; trans-national education.
Phone: +32 2 735 00 18
Mobile phone: +32 477 06 14 10
Paula Ranne is the Deputy Director of the ENQA Secretariat. She is responsible for several statutory and planning duties of the association, as well as for coordinating ENQA’s involvement in projects on various themes, such as the EU-funded HAQAA Initiative and the internally funded QPP Project. She worked for ENQA in Helsinki, Finland, in 2008-2011 and joined the association again in 2014, following its relocation to Brussels, Belgium. Before rejoining ENQA, Paula worked in Finland in positions relating to higher education and science policies in all academic fields. Paula holds a master’s degree in social sciences.
Phone: +32 2 735 23 11
Mobile phone: +32 484 43 01 65
Agnė Grajauskienė joined the ENQA Secretariat in October 2015. As ENQA’s Reviews Manager, Agnė is mainly responsible for the ENQA-coordinated external reviews of quality assurance agencies. Besides that, Agnė is also responsible for the training sessions for agency reviewers and for the coordination of an ENQA working group in charge of the internal quality assurance of the agency external review process (ENQA-IQA). She previously worked as Senior Officer for the Centre for Quality Assessment in Higher Education (SKVC) in Lithuania. Agnė also has experience working as an external evaluator of project proposals for mobility in the field of higher education under service contracts with the Education Exchanges Support Foundation in Lithuania. Agnė holds a master’s degree in legal psychology from Mykolas Romeris University.
Goran Dakovic is a Reviews Manager at the European Association for Quality Assurance in Higher Education (ENQA), where he manages the external reviews of quality assurance agencies against the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG). Prior to this position, he worked as a Policy & Project Officer for the Institutional Development Unit at the European University Association (EUA), where he focused on areas such as quality assurance, learning & teaching and recognition of qualifications and of prior learning. During his work at EUA, Goran was also involved with the Institutional Evaluation Programme (IEP), where he worked mostly on system reviews of higher education sectors.
Before joining ENQA and EUA, Goran held the position of Head of Research Unit at the International School for Social and Business Studies in Slovenia. He has also served as an external assessor of applications for the “HR Excellence in Research Award” since 2015. Goran holds a bachelor’s degree in Human Resource Management from the University of Ljubljana in Slovenia and a master’s degree in Public Policies from the University of Twente in the Netherlands.
Phone: +32 2 735 09 85
Mobile phone: +32 479 89 98 53
Anaïs Gourdin has been a Project Manager at ENQA since July 2018. She first joined ENQA in 2012 as a trainee before becoming an Administrative Assistant, followed by a position as Project and Finance Officer. Her main tasks include coordinating ENQA’s involvement in several EU projects, such as EQTeL, EQUIP, SHEILA, and TeSLA, as well as managing financial and human resources matters for the association. Anaïs studied foreign languages applied to international affairs and project management and is a graduate of Université Jean Monnet, Saint Etienne and Aix-Marseille Université.
Milja Homan has been working as the Project Officer at ENQA since July 2018. She first joined ENQA in 2016 as Administrative Officer. Her main tasks include coordinating ENQA’s involvement in several EU projects, including NQF-J, WEXHE, TEEDE, LIREQA, and MIELES, as well as ENQA’s working group on e-learning. Milja worked previously as an Assistant Policy Adviser in a Finnish regional office in Brussels where she covered education among other topics. She holds a master’s degree in social sciences from University of Jyväskylä, Finland.
Anthony Jasper – though you can just call him Jasper – joined the ENQA Secretariat team in July 2018. Originally from Colorado in the United States, he went to Yale in New Haven, Connecticut to get his undergraduate degree in French and Spanish before heading off to Paris for a master’s in Human Rights and Humanitarian Action at Sciences Po. He has a passion for foreign languages, human rights, spicy food, and baking. He is always ready to help with any general information you need about ENQA.